All companies have this, but this is a State run entity, not even an Insurance company. Why are they traveling so far and so  extravagantly? Why are things going on like there is no supervision(Employee scams), because this is Citizens and this is how they have been and will continue until management really takes over and they stop working like the government entity they are. People like to complain, and some have no options for sure, but most can get out if they try. The agents they have do not have the carriers and they do not have the liability exposure to be forced to do the wright thing so they only try to get more business and say what is necessary to do so. Until this entire system is fixed then everything done is a bandaid  of which I have spoken often. In Fort lauderdale and all of S. Florida, or rates have jumped 50% or more in the last 2 years since Governor Rick Scott came to office and he did promise this would happen. Please read the full article about lot’s more Fraud here in Florida. Please call L & S Insurance at 1-888-244-7400 for quotes on Home, Auto, Flood, Business & Commercial and Life Insurance as well.